![]() ![]() ![]() All invoices are paid, the credit memo is applied, and the Liability account is 0 balance = washed in and out of that $500 that got Shifted from my payment to be your funds applied. ![]() Then, they put the Liability item on the Credit Memo for you and apply it to your $500 unpaid invoice. That means there is no Open AR for me, positive or negative. Now they Receive Payment for my full $1,000. Or, the party selling to us can use that liability item on an Invoice for me, for today. The party selling to us can simply split their entry. But after this is all done, the invoice for X that I created to make the credit memo still exists and is unpaid." "Then those credits to X can be transferred to a particular job. That parks the Value in Liability, for you to "pull out on behalf of a different Customer:Job" by what you do with the Credit Memo. That puts the Negative at the name level you just used with the method of making your own transactions, then, the Liability item is a New Invoice for the name you just created a Negative Balance for, so that you apply the payment to the New Invoice, too. You would only have a negative AR because you processed a Receive Payment for more than they owe. ![]() "so I don't see any other way of doing this other than creating an invoice for X, because an invoice is needed at X level to create a credit memo to X." Now you select Both Parts, to end with the single deposit entry. Make sure the Receive Payment flows to Undeposited Funds. Yes, you split it process it as two Partial Amounts, same check #. There is a difference between: Customer/customer:Job, the same Customer, values at different "levels" and Different Customers. I created invoices for A and B, but we know that the payment can't be split like that"Īll you need to do is use Receive Payment for CUSTOMER only, to apply this to the invoices listing in the new Job Column in that display. This new function in QB 2019 isn't the function you need to be using at all, based on this description of your task: "What I am trying to do is make one payment cover two invoices for customer X's job A & job B. I want to take full control, because I want to make sure the dates and amounts are controlled for my needs not what the program assumes I need. The Pop up is the new Notification that there is a tool to handle this for you, if you want it to. The Program detects you created an invoice for the Customer name where the existing Customer or Customer:Job has an open negative AR balance. "How do I use that tool you're mentioning?" The new tool in QB 2019 is already handling that it found a potential Credit to be used, and it will take care of Both activities for you if you use that tool. Do not make the invoice for the name having the credit or the Credit memo for the name needing it. The function of the new tool in QB 2019 is trying to hold your hand through this process that means you do Not Make any new transactions at all. This would result in that Other Liability account balance being 0 for this date, or you did not match date and amount. Put that on a Credit Memo for job(s) needing the credit. Put that on an invoice for the Job name having the credit balance. The function of having a Job Credit needed for other jobs is best managed by using an Other Charge type item linked to Other Liability. The function of having the Credit at Customer name that is from a Payment, means you simply open the payment to apply it to newer invoices, and you see the Job Column right there. You never make an invoice or credit memo just to delete it. These tools have changed with the release of QB 2019. ![]()
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